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The role involves managing a portfolio of EU industry accounts for SAP Business Solutions Services, driving sales and growth strategies, building C-level relationships, ensuring delivery excellence, and supporting large SAP transformation deals, with a focus on Manufacturing and S/4HANA, requiring 20+ years’ SAP experience and regular travel within EU.

Key Responsibilities are:

Portfolio Management

• Overall responsibility for portfolio comprising of a set of Industry focused accounts in EU for SAP services.

• Understand customer’s strategic objectives, challenges, and goals to develop account specific penetration & growth strategies

• Position key service offerings ranging from S/4HANA Assessments, Transformation Programs, Cloud Solutions and Application Management Services for the portfolio

 

Solutions and Relationship Management

• Build and nurture relationships across various levels in customer organizations, particularly at the C-level/executive management

• Primarily responsible to establish both long term and tactical strategies for all aspects including presales, solutions and Go to Market for the portfolio with targets on Pipeline Management, Total Contract Value Closure (TCV) & Revenue Growth for Portfolio

• Responsible to bring in the best value proposition of TCS assets, tools, products and best practices to proactively address client needs

• Support presales with acquisition of new customer logos aligned to overall portfolio growth strategy

• Work with the various specialized groups across the global locations in TCS, for the large bids within the portfolio and responsible to negotiate new contracts and renewals. Collaborate with sales, delivery, and domain teams to develop tailored solutions for manufacturing clients.

• Lead presales and solutioning for enterprise technology opportunities across SAP S/4HANA. An additional (not must) advantage to have solutioning experience in other Enterprise Solutions of Oracle, Salesforce, ServiceNow platforms.

• Design transformation roadmaps that incorporate AI/GenAI, automation, and digital innovation with SAP focused Enterprise Solutions.

• Respond to RFPs, RFIs, and client presentations with compelling, value-driven proposals.

Delivery Governance

• Ensure high level of customer satisfaction across the portfolio customers & programs being executed

• Enable customer references for programs executed within the portfolio

• Manage stakeholder expectations, provide updates to client senior management and participate in steering committees of engagements

• Drive strategic initiatives, account planning, and portfolio reviews with delivery and presales leadership.​​